#1: On Time Appointments!
We know how valuable your time is to you and your family. That's why we will be on time or award you a Gift Certificate
Exciting Windows! Consultant
We guarantee that your consultant will arrive at your home on time or within one hour of the appointment time scheduled.
We guarantee that your installation technician will be at your home on time or within two hours, and that you will be notified in the event of any delay. Now for the REALLY amazing part: if for any reason your consultant or installation technician does not arrive on time as scheduled, you will receive a $25 Gift Certificate and our sincere apology.
#2: 10 Year Performance Guarantee
We promise that your recommended window fashions purchased from us will provide long-term performance in use and will withstand sun fading, atmospheric deterioration, rotting, and all forms of failure of performance in normal residential use for which this assurance is intended.
If your recommended custom window product should fail to perform as intended within 10 years of the installation date, we will repair it correctly, or allow full prorated credit for unused time** toward purchase of a replacement product of your choice.
#3: Best Quality Workmanship
We guarantee every window covering product you purchase will be custom fabricated to exacting specifications for your special window in your home. Construction will equal or exceed highest quality industry standards. If you find any discrepancy in fabrication, notify us within 30 days and we will promptly repair or remake the window treatment to your total satisfaction.
#4: Best Price Anywhere for Equivalent Quality and Service
We assure you that the price you pay will be at or below any competitor. Place your order now to get your project started. Continue shopping if you like... we are confident any price comparison will prove that you get the best value from us. Comparison Shop for 30 Days From Date of Order
Within 30 days from your order date, if you find the same product, brand, model, and quality, offered to you with equivalent service and installation, just provide a written verification order and your retailer will gladly refund you 100% of the difference.
* Limited warranties are provided by independent retailer offering Exciting Windows!
**Example, if your window coverings product should fail in four years: we will repair it or issue credit for the unfulfilled time on your warranty, in this case, six years. In this example you would receive a credit of 6/10 of your purchase price on the failed product. While we do not provide cash refunds, you may use your credit on any replacement product of your choice of equal or greater value.